I’ll go over exactly what you will do when you first come in the door, until the time you leave. This will make you feel more at ease.  And I will follow up with an email reminder, requesting the information I’ll need from you, that will read something like “Please send me all your info 60 days prior to the wedding, including the bridal party’s names, and an itinerary of the wedding plan: what will happen, when it will happen, and in what order?”